If your Logitech wireless keyboard is not working but the mouse is working properly, ensure that the batteries are properly charged. You must also check if the drivers are updated and then try reconnecting the keyboard. If it still does not work, try contacting Logitech support for guidance or seek professional assistance from a local computer repair shop or you can easily try some simple fixes at home to resolve the issue

Simple Solutions for Logitech Wireless Keyboard Not Working But Mouse Is

Check The Batteries

First of all, it is important to check the basics: the batteries. Ensure that the batteries on your keyboard are properly charged. Oftentimes, the keyboard and the mouse share the same source of power. 

However, the keyboard consumes more power than the mouse, and if your Logitech wireless keyboard is not working but the mouse is, it could be due to an insufficient battery. Hence, installing fresh batteries and seeing if they resolve the issue is recommended.

Resynchronize Your Keyboard

Sometimes, it could be due to losing synchronization. To fix this: 

• Power off both the keyboard and the mouse.

• Power on the mouse and wait for a while.

• Power on the Keyboard

• Give them some time to resynchronize. Now check if they both are working fine. If not, you may move on to the next step.

Try Reconnecting the USB Receiver

Most Logitech devices have a small USB receiver that facilitates the wireless connection. If your Logitech wireless keyboard is not working but the mouse is, try reconnecting the USB receiver. 

• Locate the USB receiver connected to your computer.

• Press the reconnect button on the USB receiver.

• Simultaneously, press the reconnect buttons on your keyboard and mouse.

• This should establish a fresh connection and resolve any communication issues.

Update Logitech Software:

This software manages the connection between wireless devices and the receiver. Hence, it is important to ensure that it is updated. To update it:

• Go to the Logitech website and download the latest version of the Logitech Options software.

• Install the software on your computer.

• Follow the on-screen instructions to update the firmware for your keyboard and mouse.

• The updated software can often address compatibility issues and enhance performance.

Update Device Drivers:

It could also be due to outdated device drivers. Hence, it is advised that you update your device drivers. To do this: 

• Open the Device Manager on your computer.

• Locate the keyboard and mouse entries under "Human Interface Devices" or "Keyboards."

• Right-click on each entry and select "Update driver."

• Choose the option to search automatically for updated driver software.

• Allow the system to download and install any available updates for your devices.

Perform a System Restart:

Most of the time, a system restart can work wonders. 

• Save any ongoing work and close all applications.

• Click on the Windows icon, select "Power," and choose "Restart."

• Alternatively, you can use the keyboard shortcut by pressing "Ctrl + Alt + Delete" and selecting "Restart."

• A system restart can refresh the connection and eliminate temporary glitches.

Seek Professional Help

If none of the above mentioned steps are successful, you must seek professional help. We, at Your Phone Guy LLC have a team of expert technicians who can carefully diagnose and fix your Logitech Wireless keyboard not working but the mouse is working fine issue. 

We hope you find the blow helpful. For more information, refer to the FAQ section below.

Frequently Asked Questions

1. How do I fix my Logitech unresponsive keyboard?

If your Logitech keyboard is not working it could be due to low battery. Ensure that your Logitech keyboard has fresh batteries installed and perform a restart to fix the unresponsive keyboard issue.

2. Why is my wireless keyboard not typing?

If your wireless keyboard is not typing, check if all the drivers are installed and are up to date. You should also check if the keyboard is properly charged, and perform a restart. If it still doesn’t type, seek professional assistance. 

3. Why is my wireless keyboard not working even with new batteries?

To fix wireless keyboard and mouse issues, simply press the reconnect buttons on the wireless receiver, keyboard, and mouse. Often, forgetting to reconnect these devices after changing batteries is a common reason for failures. If the problem persists, a quick computer restart can help troubleshoot the issue.